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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Enamorada estoy
I thank you for your prompt shipment of myor der.
Delivered quite quickly, wife is happy
Super well packaged, well received, as in the picture, thank you
Absolutely love this item! Extremely hot and very professional looking. I had an old Braun cordless steam hair straighteners and loved how good a job it was on my wigs I was wanted one again. I’m pleased with my item and I would definitely buy another one from this store. In fact I’m getting two more , one for my daughter and one for my sister who are both the same age… I chose the selection with the bottle with nozzle and extra combs . Super fast postage. Go on buy with confidence!! Safety feature - shuts off after one hour. The on/ off button is in between the handles and very mush out of sight. All and all very slick and good quality.
Manual for use in several languages
Супер! Довольна. Рекомендую!
I am satisfied, a very beautiful disagne Not used yet but I know it will be perfect.
Toop I like a lot thank you very much the store Fast Delivery 7 days
Доставка быстрая. Спасибо всем, кто поучаствовал в этом. Вот только быстро - это не всегда аккуратно. Обидненько, что твою посылочку пинали , ведь там такой прибор. Но, выпрямитель, на счастье, цел Очень красивый, всё работает, только вот вода из отверстий для пара немного подтекает, а она ведь кипяток... Может для этого в одном из предложенных наборов есть перчатка? И надо попробовать не будет подтекать вода, если пар отключить. Можно выбирать режим нагрева.
It seems like a good device. How much he can not know. Some details are flimsy. I'll complement the reviews later. Very quickly came. Thank you
Beautiful straightener. I smoothed without having done a brushing
Perfect my product. Bought for me presentar and yet arrived at week my birthday. Already used and loved the result. Product came well packed, warm fast and arrived very fast in my address. Loved. recommend the store.
A wonder! Fast shipping very happy!
Excellent. I recommend it. Fast shipping and description ok. Perfect store communication
good product fast shipping item came in 2 weeks good quality and easy to use thank you :)