SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Charms Glam Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Saw this by chance and thought it was a nice addition to my goddess custom. It is eye catching! I received many compliments and someone even asked me to take a Picture of my legs as I was sitting because of how sexy it looked (woman). Only issue is it will catch to certain fabric but not often. Definitely plan on wearing it’s again.
I got so many compliments! Such a good purchase! I loved it. I had a dress with a high side split. Every time I sat down instead of seeing just bare “leg” being exposed, Whoever was looking got a bit of eye candy and bling. This chain seriously set my outfit off. Loved it!!!!
Yasssss the stretch is amazing , I’m a thic girl and it covers the thighs which never happens with “one size fits all” but this really is for everyone ! Get it !
Wore these with Mardi Gras costume. Received so many compliments on this product. Stayed in place, no falling and it didn’t bother my legs since it wraps around upper thigh. Would definitely purchase this item again!
Super cute for high split skirts/dresses. I have very thick thighs and was worried about this fitting but it actually fit around my thigh! I placed it at the very top near my hip to avoid circulation issues or rolling.
I like that this is stretchy and fits according to your thigh. This is a good fashion accessory if you’re showing off a little leg. It gives a side split an extra oomph so go for it. Compliments are endless upon wearing.
Bought this just to try out with a shorter dress. It’s very shiny and hangs in a nice way. It’s by no mean a super high quality piece, but for the price I think it’s decent. The elastic is a little tight once on, but that’s to be expected seeing as it’s elastic. Overall, for the price it’s a 4 star product.
I wore this with a HIGH slit dress and it was so sexy to have it peep through when I walked. I got a lot of compliments on it. I also wore it at a pool party for an hour or so before I went in the water and got lots of compliments
Beautiful product! Fast shipping! And it has such a pretty glimmer to it! You can wear this with anything that has a slit! It’ll add sexiness instantly!
It was perfect!! The stretchy band allows you to adjust it on your thigh however you please and it isn’t uncomfortable!
You will definitely stand out wearing this thigh jewelry! The only downside is the jewelry setting do catch on slitted material when you move.
Used this piece for a boudoir shoot. I felt like a goddess! Great quality. Completely happy with the purchase.
These were so stylish, everyone thought it was part of my dress. Even for thick thighs.
Very cute and comfortable would definitely wear on a date night.
Love it perfect for my bday dress