We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I like it! The hair is really soft! Would recommend! The length is accurate! No smell, no tangles, very plump. Is a good store
Really satisfied with the quality of the hair. The length is real and the lace is really thin, which makes the installation look very natural. It is recommended to buy at this store.
I love the hair it's so soft and fluffy. will be buying again
LOVE THIS WIG...Very soft and doesnt shed much or have funny smell... communication was great from the store...will most definitely purchase again.
So this is a nice wig. Everybody thought it was my hair... no shedding and no balding. I will be ordering another very soon. Bob season is here!!! AND. I can't wait.
Highly recommend this hair!!! Hair arrived way earlier than expected!! It's very soft, true to length, and has little to no shedding. I did bleach the knots as well which came out more than perfect!!
Omg I love this hair this is by far the best company I have ordered from! communication was great and came extremely fast (a week) the curls are everything, I highly recommend I will be ordering from here again ! really 100% human hair, very soft, and yoyo also send me the tips to care the hair, no tangling, no shedding, ok, i will say, i love rebecca hair
Okay so this hair itself is amazing GIRL THIS HAIR WAS GREATIt flows so naturalThe cap is big head friendly because I have a big head and it fit good. The ends are good and I'll forever order from this vendor also I ordered this hair on a Tuesday and I got it that Friday
I love this hair. It is so soft and had no tangling or shedding. The lace was a perfect match for my skin colour, and the wig fits perfectly. The order came very quickly which I was surprised by, and customer service was really good. Will be purchasing from this vendor again!
I liked it , it's a great texture and just like the pictures and it bleached well and dyed without losing the curl pattern. The only thing is is that's it's not big head friendly lmaooo,I wish it was an option for the large cap or somethingggg ,but other than that's it's great and true to length ! Pictures on my instragam @kenzsymone or for questions ! Also it took a week to get to me .
Very nice and great quality and the price puts the icing on the cake I would definitely recommend and I will be purchasing again,full hair and ture length. so happy
Love This Wig.. True To Length, Perfect Lace, Fast Shipping !
Love the hair its soft and very easy to manage put a little water and mousse on it for the wet look & call it a day
I have washed and reused, this hair is still beautiful and soft and amazingand ,I want keep it for something else.I highly recommend. buy without regret.Very good product quality
Look as described soft,full also Beautiful.After I gave it a deep conditioning the hair was even better. Shipping was much faster than expected. I really love it so much and easy to apply
Hair is very soft feels like real hair, it's very cute.!! The store was so nice too.
I love the versatility of this wig ...omg . It is so easy to wear. Every lady should have this wig in their collection...you won't regret it.
Worth every penny...So soft and beautiful...got to me within 4 days...Sellers communication was also amazing ... I ordered 24inch lace front human hair wigs...and no issues so far... Would totally recommend.
This hair is better than expected! It's so FULL and soft, there's no chemical smell.