We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I am so happy received my hair it's a magnificent wig.It has great quality lace and hair. I am not complaining.Thin knots, true lengths, and a great fit.the communication was also amazing.please do not hesitate to buy. Bought 26 inch such an amazing body wig i will be ordering more
this hair is AMAZING! The store shipped the hair so fast, The hair is soft and it don’t shed at all! This is the best quality hair i ever received and will order again!
Wonderful hair am loving very good soft silky store always answered fast am very happy with this hair thank you
This hair is WONDERFUL thick too!!!! I got 220% density and they followed through and the length is perfect!! Buy this wig y’all!! The store updated me with all the details of shipment to and arrival! I’ll upload a picture when I install it I’m so excited!!
Very good hair! It came super fast and the merchant communicated well.
Beautiful wig
This hair is very good,i changed size to 26inch . it very full and the frontal is very good also has some baby hairs left out. The curvature is also very nice, and it stays very long-lasting.Will definitely buy from here again
Très beau according to description
Very good quality…. Good packaging….soft
This is the best wig I've ordered off aliexpress so far! I've experienced little to no shedding and the wig is true to length.Hair looks natural. Packaging was cute! this is a great wig especially for the price.
I received my order. By far this is the fastest item I've ever got in my 5 years experience with AliExpress. Customer service is superb and very professional. Seller is constantly updating you about every update in your shipment as well as very responsive to any requests. I am pleased with the product, straight outta the box, very nice packaging, no smell, no shedding, very soft hair. Item marchés the pictures shown but if you want thicker hair you should go for the 180 density. I like mine to be very natural and 150 was great. only one problem, the cap size was a bit short or small and going to send it back. so please put a note for the store and they will customize for you. I recommend the seller 100"
Very soft & fast shipping. The hair doesn’t sheds ! It holds curls tight for a while . True to length & density
Thjs wig is wonderful I was a little hesitant to buy from offline but Royce Offical Store has wonderful customer service The hair is good quality just feel soft and no shedding It's not styled in that way but it still worth the money
love this wig more than expected esp that I am that a body wave fan has great volume it really soft and not easily tangled worth it! #150density #12inches #4×4closurewig
I installed this wig yesterday and i love it so much!It arrived soon It's so soft there's barely any shedding.It does amazing with great curls. it is perfect for me i will be ordering from here again! The hair is beautiful! I love my new wig it's soft and no odor. I love the service because they check if you really satisfied, i will be ordering more
The hair I received was very soft and silky. Definitely up to standard and quality hair, I will definitely order again. I really recommend this hairstyle, and it can hold so many different styles. The lace bends nicely to complement my skin and the length I like
This hair is great quality.. doesnt shed.. was the right density and length..lace was soft and cap fit my head perfectly..I love the hair .. I will be ordering again.. and I refer everyone to buy this hair.. great quality for low price
I love the hair a lot, so soft and true to description. I was impressed by the shipment and also the amazing fast customer service. it is exactly as described.Amazing texture,no shedding with long time installation.The hair is easy to maintain&keeps the beautiful curls very well.I recommend this hair!
The shipping was very fast and I am extremely satisfied with the hair. It takes heat very well and has no shedding.They also gave me a wig cap and lashes with the order which i really needed! I Got So Many Compliments On The Hair For My Birthday!! if you're second guessing girl just buy it the hair is beautiful!!!!!